Terms and Conditions

terms and conditions

Effective Date: 1 July 2025
Last Updated: 1 July 2025

Welcome to Petite Aesthetics. These Terms & Conditions govern your use of our website (www.petiteaesthetics.com), our services, and your purchases. Please read them carefully. By accessing or using our site, you agree to be legally bound by these terms.

1. Company Information

Petite Aesthetics is a UK-based fashion brand creating premium activewear for petite women.

Registered Business Address: 67 Westbourne Grove, Flat 1A, London, W2 4UJ, United Kingdom
Company Registration Number: 15998403
Email: contact@petiteaesthetics.com

2. Use of Website

You must be at least 16 years old to use our website or purchase products.
You agree not to misuse the site, interfere with its security, or violate intellectual property rights.
You are responsible for the accuracy of your personal information and account details.

3. Product Descriptions and Pricing

We describe products as accurately as possible, slight variations in color, fit, or texture may occur.
Prices include VAT unless stated otherwise. We reserve the right to adjust pricing at any time.
Product availability is not guaranteed. If an item becomes unavailable after your order, we will notify you and issue a full refund.

4. Orders and Payment

Orders are accepted subject to availability and confirmation.
Payments are processed securely via trusted third-party providers (e.g., Stripe, PayPal).
Pre-orders are charged at checkout and produced in limited runs. Please see our Pre-Order Policy for estimated delivery timelines.

5. Shipping

Orders are dispatched within the estimated timeframe provided. For pre-orders, production begins after the pre-order window closes.
Shipping times vary by location and courier (DHL Express or local partners). We are not liable for delays caused by customs, carriers, or events outside our control.

6. Returns and Exchanges

Returns are accepted within 30 days of delivery if the following conditions are met:
The item is unworn and in original condition
All tags and original packaging are intact
A TrueToForm scan was completed at time of order
Note: We do not currently offer exchanges. If a different size is required, please return the item and place a new order. See our full [Returns Policy] for details.

7. Use of TrueToForm Technology

We use a 3D body scanning tool developed by Tam Technologies, Inc. (TrueToForm).
This tool generates size predictions based on data you submit.
By using this tool, you consent to the processing of your data in accordance with TrueToForm’s Privacy Policy. Data may be stored or processed in the United States.
Petite Aesthetics does not store or access scan data , all data is handled directly by TrueToForm.

8. Intellectual Property

All site content , including logos, imagery, copy, branding, and our proprietary sizing system (PA Precision Petite Sizing)  is the property of Petite Aesthetics.
You may not use, copy, or distribute any material without written consent.

9. Liability and Disclaimer

We strive to keep the website secure and accurate but cannot guarantee uninterrupted or error-free operation.
To the fullest extent permitted by law, we disclaim liability for any direct or indirect damages arising from use of the website or purchased products.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of UK courts.

11. Changes to Terms and Conditions

We may update these Terms from time to time. All changes will be posted on this page. Continued use of the website implies acceptance of any updated terms.

12. Community Safety Protection

Safe Space Guidelines: Zero tolerance for body shaming or discrimination.

Moderated Environment: Active monitoring of community interactions.

Privacy Controls: Choose what fit information to share publicly.

Harassment Protection: Clear reporting and resolution procedures.

13. Contact Us

For any questions or concerns, please reach out:

More Details: Contact Us

Email: contact@petiteaesthetics.com
Mailing Address:
Petite Aesthetics Ltd
67 Westbourne Grove
Flat 1A
London, W2 4UJ
United Kingdom