Shipping Delivery and Returns
Shipping Delivery and Returns policies | petite aesthetics fit guarantee
Returns Policy
Delivery & Tracking
Shipping
Returns Policy
RETURNS POLICY
30-Day Perfect Fit Guarantee
We’re so confident you’ll love our petite-specific fit that we offer a full 30 days to make sure it’s perfect for you.
We accept returns within 30 days of delivery if the following conditions are met:
You have completed your TrueToForm scan
The item is unworn, with all original tags attached
The garment is returned in original condition and packaging
UK returns are free
International returns must be covered by the customer..
Easy Return Process
Log into your account or email us at contact@petiteaesthetics.com
Tell us why it didn’t work (helps us to improve!)
Print your prepaid return label
Package securely and drop off or schedule pickup
Receive full refund within 5 business days of our receipt
Clothing We Cannot Accept
For health and hygiene reasons, we cannot accept returns of:
Visible stains, damage, or excessive wear
Strong odors or deodorant buildup
Missing care and tag labels
Returned after 30 days from delivery Washed clothes
Gift purchases
Refunds are issued via Revolut within 3–5 business days after we receive and inspect the item.
Delivery & Tracking
Delivery & Tracking
Confirmation
Once your pre-order is placed, you’ll receive:
Order confirmation email
Two check-in emails during production (behind the scenes)
Tracking information once dispatched
Delivery Timeframes (Once Dispatched)
UK: 1-3 Business Days
EU: 3-7 Business Days
USA & International: 5-10 Business Days
Delivery Features
Tracked delivery with live updates via email and dashboard
Direct links to the carrier’s tracking portal
Estimated delivery windows auto-update as your parcel travels
Photo confirmation on delivery (where available)
Shipping
PRE-ORDER SHIPPING POLICY
How Pre-Orders Work
Pre-orders open: 4 August 2025
Pre-orders close: 18 August 2025
After this window, production begins based on demand
Bulk production takes 30–45 days
We expect to receive your garments by 5–10 October 2025
Orders will ship between 15–25 October 2025
You’ll receive an email with tracking once your order has been dispatched.
Delivery Estimates
We are currently preparing to ship all orders through DHL Express (subject to final confirmation). Once dispatched, typical delivery times are:
UK: 1–3 working days
Europe: 3–7 working days
USA & International: 5–10 working days
Why it’s worth the wait?
You’re not waiting for just another product.
You’re waiting for a first-of-its-kind garment, crafted using a petite-exclusive size chart, 3D TrueToForm technology, and sustainable production practices.
This is more than a delivery; it’s a declaration that you belong here, exactly as you are.
Every stitch is a statement. Every inch is intentional. And when it arrives, it won’t feel like a delay, it’ll feel like a reward.
Order Confirmation & Updates
Once your pre-order is placed, you’ll receive:
Order confirmation email
Two check-in emails during production (behind the scenes)
Tracking information once dispatched
Not sure about sizing? Take our 3-minute body type quiz before ordering
Learn the science behind our perfect fit guarantee
Discover the research study that inspired our company
Message us on Instagram for quick sizing questions